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We believe that people who have asked to be billed should follow through on their commitments. But if they don’t, well. . . we don’t want them to hate you.
So our billing series start easy, glide into a reminder or two, then slip in a tad of guilt and urgency, follow with a gentle warning, and finally demand.
Mindful 6-Effort Billing Series. Launch bill series.
B.A.S.S. 5-Effort Billing Series. Written for Sage Communications.
Popular Mechanics Welcome Package. Written for Sage Communications.
Harvard Business Review. Billing Series.